Sillo Consultancy and Business Solutions operates under the Protection of Personal Information Act (POPIA), the Consumer Protection Act (CPA), and general South African commercial law. The required compliance documents are provided below.
Consumer Privacy Policy
1. Introduction
Sillo Consultancy and Business Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.silloconsultancy.com or engage our business development, compliance, accounting, or training services.
2. Information We Collect
We may collect personal and business information, including:
- Contact Information: Full name, email address, phone number, WhatsApp number, and physical address.
- Business & Financial Information: Business name, registration details, tax numbers, bank details (for invoicing/financing), purchase orders, and financial statements (for accounting/PO financing services).
- Technical & Usage Data: IP address, browser type, and interactions on www.silloconsultancy.com via standard web analytical tools.
3. How We Use Your Information
We collect and process your information for the following purposes:
- Executing contracted services (e.g., CIPC registrations, COIDA submissions, bookkeeping, training facilitation).
- Facilitating PO/Invoice Financing applications with third-party funder partners on your behalf.
- Communicating updates, invoices, and service-related information.
- Complying with statutory requirements under SARS, CIPC, and Department of Employment and Labour obligations.
4. Information Sharing & Third-Party Disclosure
We do not sell your personal information. We only share information with:
- Regulatory Bodies: CIPC, SARS, Department of Employment and Labour, and CIDB as necessary to complete your mandates.
- Financial Partners: Vetted funding partners for PO and Invoice Financing applications, with your explicit authorization.
- Service Providers: Technical infrastructure providers operating under strict confidentiality contracts.
5. Data Security & Retention
We employ administrative, technical, and physical safeguards to prevent unauthorized access, loss, or disclosure of your information. We retain personal data only for as long as necessary to fulfill contractual obligations or as required by South African law (e.g., retaining financial records for SARS compliance).
6. Your POPIA Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of inaccurate or outdated information.
- Object to the processing of your data on reasonable grounds.
To exercise these rights, contact us at info@silloconsultancy.com.